Nupkluck believes gaming should be an enjoyable form of entertainment, not a source of stress. That's why we've built responsible gaming tools with every player's wellbeing and peace of mind in mind.
By responsible gaming, we mean playing in a way that doesn't negatively affect your life. That means you decide how long you play, how much BDT you spend, and when to take a break.
At nupkluck, responsible gaming isn't just a rule – it's at the heart of everything we do. We want every player to enjoy gaming without harm. That's why we've developed a range of tools and features to help you stay in control of your gaming experience.
Gaming addiction, or Gambling Disorder, occurs when gaming spirals out of your control. If you want to stop but can't, feel restless without gaming, or are neglecting family and work – these are warning signs. If you notice these symptoms, don't wait to seek help.
nupkluck's promise: We never encourage any player to spend beyond their means. Our success is measured by player satisfaction, not by what players lose.
If you answer "yes" to any of the questions below, consider seeking help:
Do you spend more than you planned and regret it later?
Tried to cut back on gaming but can't?
Do you bet more to try to recover money you have lost?
Are you spending time gaming at the expense of family or work?
Are arguments with family over gaming becoming common?
Do you feel restless or low when you're not gaming?
If you answered "yes" to one or more of these questions, please speak with our support team – [email protected]
These tools are completely free and can be accessed at any time from your account settings
Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set. If you want to increase your limit, a 7-day waiting period applies — this rule is there to protect you.
Set a daily time limit for how long you play. Once the time is up, the platform will remind you. This helps you avoid the habit of playing for extended periods without a break.
Need a short break? You can temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this time, logging in or placing bets will not be possible.
For longer-term concerns, you can apply for a permanent self-exclusion lasting from 6 months to 5 years. Your account will be fully closed during this period and you won't receive any promotional messages.
Set a limit on how much you're comfortable losing in a given period. Once you reach that limit, betting will be automatically stopped.
At regular intervals, the platform will let you know how long you've been playing and how much you've spent in that session. This helps you stay aware and in control.
Activate your protection settings in just a few steps:
Log in to your nupkluck account and click the profile icon in the top right corner.
From your account settings, select the "Responsible Gaming" option.
Whether it's a deposit limit, session limit, or self-exclusion – activate whichever tool you need.
Once confirmed, the change will take effect immediately. You'll receive a confirmation by email.
If you get stuck at any step, let our 24/7 support team know.
Look out for these signs to understand whether you or someone you know may have a gaming problem:
Red flag — get help now:
Yellow flag — be cautious:
Healthy gaming — that is the goal:
Registration and gaming by anyone under 18 is strictly prohibited on nupkluck. We verify age through KYC checks.
If you have children or teenagers at home, take the following steps:
You are not alone in dealing with a gaming problem. Asking for help takes courage:
Our support team is available 24/7 to help. They can also arrange self-exclusion for you right away.
Talk to family and trusted friends. They can help you make the right decisions.
If needed, seek advice from a mental health professional. Gaming addiction is a recognized and treatable condition.
Asking for help is the hardest step. Contact us to temporarily or permanently close your account.
For any help related to responsible gaming: [email protected] — We are always here.
Most frequently asked questions about responsible gaming
We promise – we will never encourage any player to spend beyond their means. We will provide direct support to anyone experiencing a gaming problem. Every player's long-term happiness matters more to us than short-term gains.
At nupkluck, your safety matters just as much as your entertainment. Join us today and take advantage of our responsible gaming tools.